Enhancing trauma-informed approaches in mental health services

Sharing insider voices through our personal experiences

Authored by Natalie Mark, Charlotte Voss and Doreen Joseph, Living Experience Group, in collaboration with Estelle Moore and Sarah Adams, Psychological Professions Network London Team

This project was co-created by Living Experience Advisors in collaboration with the London Psychological Professions Network (PPN). Unlike traditional resources, our focus is on the power of personal stories to drive meaningful change in mental health services. Whether you’re a professional, volunteer, or someone accessing support, our aim is to guide you toward a more trauma-informed approach. 

This project is not a substitute for trauma-specific therapy, nor does it provide in-depth exploration of conditions like PTSD. Instead, it encourages you to look beyond the surface, to understand what happened, rather than asking, “What’s wrong?” We believe that lasting change requires reflection, empathy, and commitment, no matter your role. 

When you sign up, you’ll gain access to: 

A Compelling Film: A vivid portrayal of real experiences, blending spoken word and storytelling with artistic interpretation, and 

A Comprehensive Booklet: Practical prompts and guidance to help integrate trauma-informed principles into your daily practice. 

Our vision is to create safer, more compassionate environments in mental health services, paving the way for genuine human connection and healing. Join us on this journey and share your feedback, so that together, we can inspire positive change, one story at a time.